We hope these pages will provide you with the answers to your questions, but if you are left scratching your head, please feel free to contact us...

January Term Bookings

The January term is now closed to new bookings.  Only swimmers who have now completed their taster will be able to join us for lessons during the January term.  This is to minimise the disruption which would be caused by new swimmers joining groups mid-term.

However, as one term's bookings close so the next term begins.  We have now completed the Summer timetable ready for new swimmers to join us and for existing swimmers making their renewals.

We have put all of the term dates on their own page, hopefully making it simpler for parents to check whether they have swimming on any given date.  It also outlines details of how many weeks in the new term, making renewals easier.

We are cancelling all swimming lessons today at both Chaddesley Corbett Primary School and Greens Health & Fitness, Rubery.

Refunds are given in these circumstances.  If you are renewing your swimming place for next term then please deduct a lesson from the number to be paid for. If not, we will issue a refund at the end of term.

We are expecting lessons to resume as normal tomorrow (Monday), but please watch this space for announcements, especially if the weather takes a down-turn again.

Renaming Classes

Our current system of class names was chosen to match with the names of the badges being awarded for them, however, the feedback from parents has been overwhelmingly that they do not know which level is next, or what they mean.

To address this we are going to rename the higher classes as Stage 1 to Stage 8.  This will not affect the targets that your children are working towards nor the badges that they will receive, simply the name of their class.

We hope that this will simplify matters.

Adult Swimming Lessons & Fitness Sessions

Swim Masters often receive enquiries asking what lessons we have available for adults and until now we have been able to offer only limited numbers of 1-2-1 coaching sessions at our pools.

So we have asked what adult swimmers would like and we are glad to finally be able to offer a wider range of swimming groups to meet those different needs.

Many adult swimmers expressed an interest in Ladies-only swims and Mens-only swims which would be staffed appropriately.  We have also been asked if we only teach swimming or whether we could offer a more relaxed fitness-style session where swimmers could "potter" up and down, but have a teacher to hand if they had any questions.

Therefore we have put together Ladies-only and Mens-only Learn to Swim and Fitness groups in the evenings at the Chaddesley Corbett pool.  This venue allows us exclusive use for our lessons in a quiet, peaceful environment with the added bonus of warm water to make your exercise as enjoyable as possible!

Due to the increased volume of parents claiming missed lesson credits, we are sorry to announce that we will be stopping this offer after September 1st 2011. 

Any credits currently outstanding must be used within 12 months of the absence to which they relate (as stated when they were agreed with Swim Masters).  After 31st July 2012 there will be no opportunity to use these missed lesson credits and they will therefore be lost.

We will continue to offer a refund for lessons missed when a medical condition has prevented swimming for 2 or more consecutive weeks.  Please be aware that this will require a doctor's note advising against swimming (as stated in our terms and conditions).